Company background

Rail Order was established in 2000 and acquired by AlanDick Communications in 2013. Rail Order benefits from 56,000 sq. ft of advanced facilities in Scunthorpe enabling the provision of enhanced customer stockholding and refurbishment and maintenance services.

Rail Order has built up an excellent reputation for supplying quality products, and has strived to achieve cost down by working in partnership with our suppliers. Rail Order supplies consumable products to many of the UK Train Operating Companies. Our product range is split into Traction and Rolling Stock products, and the more general workshop consumables.

Rail Order has proved that by working in close partnership with our customer base and service providers, a flexible solution can be adapted to the needs of the customers. This has proved successful with several major customers, by adopting practices such as consignment stocking, kitting of service components, float management, total logistics solutions, effective supply chain management and just in time supply.

Having extensive experience of the rail industry, Rail Order can identify an extensive product range by BR catalogue number and have the capability to source and identify the more obscure products. With dedicated account management staff, Rail Order is committed to customer service, delivery and support, encompassing project management and SLA provision.